Your Next Move: A Comprehensive Guide to Knowing Your Rights and Responsibilities

Introduction by FMCSA Administrator
What Is Included in This Booklet?
Subpart A – General Requirements
Subpart B – Before Requesting Services from Any Mover
Subpart C – Service Options Provided
Subpart D – Estimating Charges
Subpart E – Pickup of My Shipment of Household Goods
Subpart F – Transportation of My Shipment
Subpart G – Delivery of My Shipment
Subpart H – Collection of Charges
Subpart I – Resolving Disputes with My Mover

We're the Movers Chicago Counts On

    
 
 
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   Michael Suelzer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Quick and efficient.  No problems
  
 
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   Matthew Willens 
 
 
 
 Trustindex verifies that the original source of the review is Google. Well priced, showed up on time, worked quickly, nothing broken. I would recommend to friends and family.
  
 
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   Livia Arantes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding long-distance moving service by STI Moving & Storage Inc – Chicago Moving Company. The team was reliable, on time, and handled our belongings with great care. Smooth process from start to finish—highly recommended!
  
 
      Posted on Google  
   
   Richard Hicks 
 
 
 
 Trustindex verifies that the original source of the review is Google. The guys were the best!!!
Easy conversation to schedule the move.
Confirmed the appointment the day before
Showed up on time
Laid runners on the floor
Packed and moved everything on time
Nothing was broken
  
 
      Posted on Google  
   
   Lewis Edelson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Movers arrived timely and worked right away.  Job completed very quickly.
  
 
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   Matt Kostalek 
 
 
 
 Trustindex verifies that the original source of the review is Google. Oscar and the rest of the team from STI did an amazing job!! It was snowing during the move. They were careful to protect all of our floors and not to bang anything into the walls. They were fast, friendly, and efficient. Everything was in perfect condition when it arrived and they were finished earlier than I ever could have imagined.  Whenever you need movers, you should hire STI Moving & Storage Inc.
  
 
      Posted on Google  
   
   Michael Kocsis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Five-star service from STI Moving & Storage Inc! Best movers in Chicago by far. They arrived on time, worked hard, and got us into our new place ahead of schedule. Professional team and very easy to work with."
  
 
      Posted on Google  
   
   James Anderson 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently used STI Moving & Storage Inc. for my move in Chicago, and the entire experience was smooth and stress-free. The team was punctual, professional, and handled all my belongings with great care from start to finish.
They packed everything securely, loaded and unloaded efficiently, and made sure nothing was damaged. What stood out most was their friendly attitude and clear communication throughout the move. The pricing was fair and exactly as quoted—no surprises.
If you’re looking for a reliable and trustworthy moving company in Chicago, I highly recommend STI Moving & Storage Inc. They made my move easy, and I would definitely use their services again.