Your Next Move: A Comprehensive Guide to Knowing Your Rights and Responsibilities

Introduction by FMCSA Administrator
What Is Included in This Booklet?
Subpart A – General Requirements
Subpart B – Before Requesting Services from Any Mover
Subpart C – Service Options Provided
Subpart D – Estimating Charges
Subpart E – Pickup of My Shipment of Household Goods
Subpart F – Transportation of My Shipment
Subpart G – Delivery of My Shipment
Subpart H – Collection of Charges
Subpart I – Resolving Disputes with My Mover